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FAQ

 

Q: What kind of products can you offer? 

A: We provide the most professional OEM/ODM service for the various products including laptop bag, business backpack, business & leisure bag, tool      bag, trolley case etc. 

 

Q: Is the design free of charges?

A: There's NO any charges for the design. You can either choose our current available designs or tell us your ideas about the requirements for the      bags. We will send you a digital artwork by return for further confirmation. 

 

Q: What's the MOQ?

A: Normally the MOQ is 500-1000pcs. It depends on the design & materials of the bags. The large quantity the lower price we can achieve. 

 

Q: What's the sample cost?

A: There are many factors could effect the sample cost. The design, material, workmanship, logo printing etc. Please contact our salesman for more      details. The sample cost will be full refund once the order is confirmed.

 

Q: How long is the sample production time?

A: It takes around 2-3 working days to finish a current available design. 

   For the newly design sample, it might requires about one week.

 

Q: How do you make the quotation?

A: We will try every possibility to offer our customer an accurate pricing base on customer's requirements. 

   You can also give us a target price. So that we can give you our professional suggestions. 

 

Q: How do you deal with the flaw product?

A: We offer a broad range of after-sales services and support. All of the purchased products are granteed with FREE repairation service. But the        materials cost and the shipping cost will be covered by customer. 

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